Submit your own contact details
Use the email address and mobile number associated with your account. Do not enter a student’s information.
Request account deletion.
Use this form to ask Bell2go to delete a Parent or authorized pickup delegate account. We will acknowledge the request and may need to verify that you control the account before acting.
Complete verification
A separate confirmation may be required. This public form never reports whether an account exists.
Receive completion notice
Verified account data is deleted or de-identified unless a record must be retained for security, legal, or school obligations.
Start a verified request
Do not include student names, schedules, pickup codes, passwords, MFA codes, license plates, addresses, medical details, or live locations.
What the request covers
After verification, deletion covers Bell2go-controlled account profile data, verified contact channels, app preferences, active sessions, and device associations tied to your account.
Bell2go may retain narrowly scoped security, fraud-prevention, transaction, legal, or school-directed records when required. A participating school may separately control dismissal or education records under its own policy. The deletion-request receipt is retained for up to 90 days so the request can be verified and completed.